Basic Fixes
- Charge the speaker fully.
- Turn Bluetooth off and on.
- Forget the device and pair again.
- Move closer and remove obstacles.
- Restart both devices.
Check Output and Volume
Make sure the phone is sending audio to the speaker, and that media volume and speaker volume are both up. Test with the tool above through the speaker. See the basics of Bluetooth.
Advanced Fixes
Update firmware, reset the speaker to factory settings, clear Bluetooth cache on Android and remove other connected devices. Avoid interference from Wi-Fi routers and microwaves.
If Sound Is Distorted
Lower volume and check the distortion fix and blown speaker test.
Related Tools & Guides
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Frequently Asked Questions
Why will my speaker not pair?
It may be connected elsewhere or need a reset.
Why does sound cut out?
Distance, interference or low battery.
How do I reset a Bluetooth speaker?
Check the manual, often a long press of power and volume.
Can water damage a Bluetooth speaker?
Yes, unless it is rated waterproof.