Start with the Basics
- Check the volume rockers and mute switch.
- Turn off Do Not Disturb.
- Disconnect Bluetooth and headphones.
- Restart the phone.
- Play the tone above to test.
Check Software
Update the phone and apps. In safe mode check whether a third-party app is blocking sound. Reset sound settings or network if audio problems appear only in one app.
Check Hardware
Clean the speaker with the cleaner sound and clear water with the eject sound. Check the earpiece with the earpiece test.
Still Silent?
If the tone is silent but headphones work, the speaker is damaged. Visit a technician. Official help: Apple Support, Android Help.
Related Tools & Guides
Speaker TestFree online speaker test. Check left and right channels, volume and clarity on phones, lapto…Left Right Speaker TestUse our left and right speaker test to check stereo channels on headphones, earbuds, laptops…Headphone TestFree online headphone test for left right balance, bass and clarity. Works for wired and Blu…Fix Crackling SpeakerSpeaker crackling or popping? Learn the causes, test with tones and fix crackling on phones,…Fix Muffled SpeakerMuffled speaker sound? Learn the causes and how to fix it with sound cleaning, brushing and…How to Clean Phone SpeakerLearn how to clean a phone speaker safely: soft brush, putty, sound sweep and what to avoid.…
Frequently Asked Questions
Why did my phone sound stop suddenly?
A setting, Bluetooth connection or water exposure.
Why does sound work on headphones but not speaker?
The internal speaker may be blocked or damaged.
Can an update fix no sound?
Sometimes, if it is a software bug.
Should I factory reset?
Only after backing up and trying other fixes.